# Contact Backchannel | Support

> How to reach Backchannel for support, billing questions, the guarantee and data deletion requests.

Canonical: https://trybackchannel.online/contact
Last updated: 2026-10-26

Email support@trybackchannel.online. Write from the email address on your Backchannel account so we can find it.

## Billing and license keys

Tell us which plan you bought and roughly when.

## Guarantee

To ask for it, email support@trybackchannel.online from the email address on your Backchannel account and say you are claiming the guarantee. We reply by email.

## Delete my data

Use Delete all my data in Settings, or ask us to close your account entirely.

## Related
- [About](https://trybackchannel.online/about)
- [Terms](https://trybackchannel.online/terms)